CITIZEN RELATION MANAGEMENT
Respond quickly and accurately to citizen requests or inquiries. Anytime. Anywhere.

DESIGN
Build all types of online and interactive entry forms with our intuitive drag-and-drop Form Builder. Design forms to your requirements and include any type of fields, complex logic and localisation without any coding.
COLLECT
Collect citizens requests and forms with ease whether you are using a citizen portal, a mobile app or natively integrating eMunicipality in your existing Content Management System (CMS).


PROCESS
Process citizen requests faster and error-free for a satisfied community and happy citizens. The automated workflow and integrated service level management let employees focus on real added-value tasks instead of outdated paperwork.
ANALYSE
Get real-time insight into your organisation performance and build comprehensive dashboards to analyse key performance metrics, improve your processes and better distribute your resources.
